Speech Title: Optimizing Patient Flow in Emergency Departments: The Impact of the Culture Renovation Project on Reducing Wait Times
Biography: Sharonda is passionate about driving operational efficiency, early diagnosis, and rapid treatment due to her experiences of losing people she loved to broken hospital systems.
Over the past 16 years, she's been traveling to Emergency Departments all over the U.S., leading and supporting teams in improving the quality of patient care, resource utilization, cost-effectiveness, and patient satisfaction.
She improves prioritized metrics, recapturing millions of dollars of lost revenue from value-based penalties, diversion, and patients that leave without being seen.
Sharonda's proven strategies reinforce continuity and communication across the continuum, reinforcing quality and patient safety. They also establish a Culture of Safety by prioritizing the "PIVOTAL Ps" and executing the "ER Factor."